Support
We're here to help. Get in touch and we'll respond as soon as possible.
Email support
Send us a message with your question, feedback or bug report. We read every message and typically respond within 1–2 business days.
cyborapps@gmail.comFrequently asked questions
How do I play?
Choose a destination, then tap foods to put them into the lunchbox compartments. Pack between 4 and 8 products and tap Finish. Tap a packed food again to take it out.
What are the challenge levels?
There are 60 challenge levels (the Tasks button in the main menu). Each one shows the foods you must collect; you need all of them to finish the level and earn points. In levels 1–34 you can choose up to 3 products from one food group, and from level 35 only 1.
How do points and new lunchboxes work?
Every finished lunchbox earns points, and you get a bonus for logging in each day. Saved points are never spent. As you keep playing you unlock new lunchbox designs and shaped foods, which appear in your collection.
Are hints free?
Yes. The Hint button is always free and points to a food that fits the task.
Is my progress saved? Do I need an account?
No account is needed. Your progress, collection, points and settings are stored on your device only, so uninstalling the game or clearing its data removes them, and they do not transfer automatically to a new phone.
Does the game need an internet connection?
The game itself works offline. Internet is used only to load ads. Without it the game still runs, but no ads are shown.
When do ads appear, and can I change them?
A small banner is shown at the top of the screen. After you finish a lunchbox, a full-screen ad may appear, at most once every 2 minutes of play. It never interrupts packing and never appears when the game starts. All ads are requested with settings for children, with no personalised ads. See our Privacy Policy for details.
Is the game safe for children?
Yes. Lunchbox Adventure is made for children and families: no registration, no chat, no in-app purchases and no personal data collected by us. Ads are set for children and are suitable for all audiences.
How do I change the language?
Open Settings from the main menu and choose Language. The game is available in English, Ukrainian, German, Polish, Korean, Italian, Spanish, Danish, Arabic and Romanian.
I found a bug or the game does not work on my phone.
Please e-mail us with your phone model, Android version and a short description of what happened, and we will look into it.